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Meet the people who power CWT

Committed professionals who love to help
 

Our people take care of yours. 24/7 they answer 32 calls or emails every minute, every day, to deliver the service experience your employees expect. They live and work in over 140 countries to help take care of you and your employees – wherever you are. Meet a few of the people who make CWT work for you.

image of manjula mani

Meet Manjula

Predictions innovator

"Every day, we focus on ensuring your employees can reach a travel counselor when needed. Using industry-standard workforce management practices to have the right people, in the right place, at the right time."

Meet Manjula

 

Melanie Low

Customer feedback innovator

"You'd expect to work with a brand that sought frequent consumer feedback to learn and improve. We've built in NPS to provide a standard measure of success."

Meet Melanie

Harshal Mehta

Cyber security innovator

"Cyber-crime has risen throughout the pandemic with identity theft the #1 issue in data security today. Our ability to adapt and change with the threat landscape is key to protecting our customer’s corporate information and employee identities."

Meet Harshal

Meetings and events innovator

Meetings and events innovator

"To get the best return on your event, your audience must be wowed, engaged, and understand your message. Our creative teams work to your brief with laser-focus on the agreed outcome."

Meet Marvin

Traveler experience innovator

Traveler experience innovator

"Want to work with a partner that innovates to improve your employee experience? Our latest patented solution better aligns accommodation options to your traveler's trip needs. Evidence of our commitment to improving their journey."

Meet Song

Hotel services innovator

Hotel services innovator

"Developing your program during a pandemic needs a strategic approach. Blending unique data and technology, our people help you take the right steps for a program employees want to use while helping your budgets go further."

Meet Pauline

Distribution innovator

Distribution innovator

"Employees demand a travel program that provides options and flexibility. Through our vision, influence and execution, we're bringing to life the promise of NDC, for richer, more relevant, content and choice."

Meet Stefan

Event operations innovator

Event operations innovator

"Managing 1,300 international athletes' accommodation needs during a pandemic, is an endurance sport in itself. We believe success comes from focus, prioritization and teamwork - so this was a walk in the park for all concerned."

Meet Francesca

Messaging innovator

Messaging innovator

"Being productive and focused while traveling are key to a successful trip. Messaging our counselors via our myCWT app or your preferred collaboration tool is one way we can help deliver a successful outcome."

Meet Eilon

Savings innovator

Savings innovator

"No one wants to waste money. Our price optimization tools help to find savings pre and post travel. Saving up to 3%* of your total travel spend."
* Average savings value

Meet Jenine

Traveler Experience innovator

Traveler Experience innovator

"Your employees want their business trip to be as smooth as possible. Removing travel hassle is our mission. Easing access to half a million unused tickets is a start."

Meet Kathy

Virtual and hybrid events innovator

Virtual and hybrid events innovator

"Combining people and technology is at the heart of what we do. Hybrid events help bring the best of being able to meet in person, where conditions allow, with our online capabilities."

Meet Fredrik

Incredible leadership expertise

Our leaders

CWT’s Executive Leadership Team (ELT) features leaders from all facets of travel and technology, with combined experience of more than 200 years in travel-related roles. They’ve set a winning strategy our clients and their employees count on to help them keep moving and deliver travel management services that drive bottom-line results.

Learn More about our ELT     |     Learn more about our Board