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CWT Podcast

Business Travel On the Fly is a monthly podcast aimed at business travelers that dives into issues affecting those of us who spend time up in the air, out of the office, and away from home on work trips. Whether you’re a seasoned traveler or on your first trip, we will unpack the future of business travel with experts from in and around the industry. Plus, you’ll get top travel tips from road warriors around the globe.

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July 2021 - Episode #018

How to change someone’s life on a flight

Since 1999 CWT and the Carlson Family Foundation have taken a holistic approach to fight human trafficking through our core business activities, philanthropy, advocacy, and strategic partnerships.

CWT’s Julian Walker, Head of External Market Communications & PR speaks to Yvonne Chen, Director, Private Sector Engagement, ECPAT USA about how we can individually and collectively turn the tide on trafficking.

June 2021 - Episode #017

How to set targets and measure success in creating a more sustainable travel program

In this webinar, a panel of experts representing different viewpoints—including airlines, environmental non-profits, TMCs, and travel buyers— discussed a major point of contention in making corporate travel programs greener: how companies should set targets and measure success.
Listen to our podcast to hear the panel's points of view.

May 2021 - Episode #016

A picture of health: get ready for a safe return to travel

The biggest global vaccination campaign in history is underway. As countries around the world look to gradually ease restrictions, it is imperative that organizations prepare themselves and equip their employees for a safe return to travel.
Listen to our podcast to hear what our panel of medical, travel and technology experts say about this.

March 2021 - Episode #015

The best of both worlds: how to organize impactful hybrid events

2021 is set to be a big year for hybrid meetings and events, with travel restrictions and various safety measures expected to remain in place. When done right, combining virtual and in-person elements allows you to boost engagement and reach a wider audience. Get ahead of the curve by learning how you can organize impactful hybrid events that deliver results for your business.

February 2021 - Episode #014

What a difference a year makes

What will business travel, meetings and events, and the world of work look like this time in 2022? We hand the crystal ball to Michelle McKinney-Frymire, CWT’s CFO and President Strategy & Transformation, and Niklas Andreen, President Traveller Experience and Customer.

January 2021 - Episode #013

Winners of the Business Travel Journalism Awards 2020

At the end of a year that completely altered business travel, meetings & events, and our working lives, who better to reflect on the past and anticipate the future than the editors and journalists at the coalface? Winners of the Business Travel Journalism Awards 2020 talk vaccine hope, slow travel, and cutting commutes for good.

November 2020 - Episode #012

How to revise your travel risk policy during unprecedented times

The pandemic has forced businesses to take a closer look at their travel risk policy. Join experts from International SOS as they share advice on why travel managers should reshape their policy to meet the evolving demands of a world challenged by COVID-19.

October 2020 - Episode #011

Why HR is crucial to helping your employees back to travel

Employee wellbeing is back on top of the corporate agenda, so it is vital your travel policy tackles the issues that matter most to your employees and address their concerns in this new world. CWT talks to a Director of HR Operations to explore why travel managers should be working closely with their HR professionals to set new policies and procedures in the COVID-19 era.

September 2020 - Episode #010

Talking on Air: Building an effective air program in an uncertain world

As businesses reconnect and travel restarts, questions remain over how to design an air program fit for an uncertain and changing world. During this webinar, Delta Air Lines and Air France-KLM look to address some of the key issues for travel managers, including: 2021 RFPs, unused tickets, employee confidence and safety concerns.

August 2020 - Episodes #008 & #009

Ready for the Road: How to build employee confidence

Restrictions may have eased but many companies still struggle with building confidence in their traveling employees. Hear from business and travel experts on how to get your people ready for the road. A diverse speaker panel talks critical learnings from essential service providers, how considerations have shifted, and how suppliers are adapting their operations to cope with a dynamic situation.



August 2020 - Episode #007

Traveling again: What to expect at the airport

What changes can employees expect before they catch a flight as we start to see a return to business travel? CWT will be joined by ACI World, as we discuss the new measures in place to boost traveler safety, how employees should prepare for a trip and the steps airports have made to build traveler confidence.

June 2020 - Episode #006

How will the ‘new world’ of travel impact the employee experience?

As travel slowly restarts around the world what will it mean for the employee experience and how should a travel manager prepare?
CWT speaks to International SOS, as we take a holistic view at getting employees back on the road and provide you with a roadmap and strategic framework for a return-to-travel.

May 2020 - Episode #005

Managing the Olympics during COVID-19

Few events are as globally significant and historic as the Olympics, although COVID-19 comes close. CWT speaks with the International Olympic Committee and 3 PEAKS Leadership about the importance of communication and transparency, why it’s essential to have effective contingency plans and essential advice on dealing with ‘uncontrollable’ events as we've never seen before.

March 2020 - Episode #004

COVID-19: Business travel in the time of coronavirus

We discuss what the leading travel risk services company, International SOS is advising all clients right now. For those who still need to travel in these unprecedented and unsettling times, find out what you must consider before making that decision. Matt Bradley offers his take on how business travel will change post-COVID-19.

February 2020 - Episode #003

Imagine if expense reporting disappears

If there's one bane that unites business travelers from Singapore to Switzerland, it's submitting expense reports. Could this tedious chore be on its way out? Dave Holmes, VP for Payments at CWT, talks us through innovations in global payments technology that will make paying for, and accounting for, work trip expenses much more interactive – and much less of a pain.

January 2020 - Episode #002

Let’s chat about AI and chatbots

How do we teach computers human language in all its complexity and context to the point where business travelers can book each element of their trip via messenger or chat? Ziv Baum, an AI specialist in Tel Aviv, discusses the ABCs of artificial intelligence and chatbots and how they’re being used in business travel.

January 2020 - Episode #001

Improving the shopping experience for business travelers

Why is booking personal travel a lot more fun than booking business travel? It’s not just because the former means vacation and the latter work. Erik Magnuson, VP of Air Distribution Capabilities at CWT, breaks down for us how airlines and the industry are working to improve the shopping experience for business travelers.

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Disclaimer: Travel tips and other information provided in this podcast are not based on your company’s travel policies. Please evaluate any suggestions or information provided in this podcast in the context of your company’s internal travel policy.

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