Quick answers to frequently asked questions
- What to do when you've forgotten your myCWT login?
- What to do when you need booking assistance?
- How to request an invoice?
Military & Government - CWTSato Travel
US Military & Government/CWTSatoTravel travelers can use the dedicated Military & Government phone numbers for support outside office hours.
24/7 Emergency Service
In case of an emergency, contact the 24/7 service center for your region or country. A call to the 24/7 service center may result in additional costs. Please verify with your travel manager if you are allowed to use this service.
24/7 emergency contact information
Looking for a local contact?
You can find CWT offices in over 140 countries and territories. Contact the CWT office near you.
myCWT booking platform
For technical problems with myCWT, download this pdf with myCWT support. You will find more answers to your questions related to myCWT on our dedicated support website.
Travel management support
You don't have to manage travel on your own. We're here to make your booking experience easy.
- Where can I find my itinerary?
- How do I book a hotel via myCWT?
- How can I cancel my trip?
To change or amend a booking, please contact your CWT counselor.
If the answer to your question is not here, please check the book and manage trip section on our dedicated help platform. You can also call the number in the email with your travel itinerary.
Covid-19 related travel restrictions and regulations per country